Maintenance & Cleaning
Occasional maintenance helps keep your gear at its peak performance.
Nikon recommends inspection every year or two.
Nikon certified technicians know your gear best.
Ship your gear to Nikon and get it shipped out to you within 5 business days of our receipt (in most cases).
$39Get started with the Standard package
Clean External Surfaces
Clean Front and Rear Lens Elements
Check Lens Bayonet Mount
Check Zoom Operation (if applicable)
Check Focus Operation
Check Focus Accuracy
Check Aperture Lever/Diaphragm Function
Check Switches/Button Operation
Check Lens Contact Communication
Update Firmware (if applicable)
Tighten External Screws (if applicable)
Keep your gear in peak condition.
Image quality. Maxed out.
Over time, image sensors, focus screens, mirrors and lens surfaces gather dust, dirt and smudges. Well safely remove this grime while protecting the most importantand sensitivecomponents of your camera and lens.
Photo by Jimmy Mcintyre
With inspection and calibration, we review all major components and systems of your gearautofocus, metering, exposure, LCD displays, terminals and connection pointsto ensure these are working to factory specifications.*
*Premium maintenance package service only
Camera and lens.
Up to date.
Nikons remarkable system architecture allows for performance upgrades and enhancements through camera and lens firmware updates. Well update your gears firmware to the latest version.
How often do I need maintenance?
Image Sensor Cleaning
Lens Element Cleaning
Focus Screen Cleaning (DSLR cameras)
LCD Display Cleaning
If you havent had your image sensor cleaned in a year or two (or ever), youre probably due for a cleaning. A clean image sensor is a sharp image sensor.
Most likely, yes. Dark spots are often caused by dust or dirt on the image sensor. A professional sensor cleaning often resolves these issues by removing the dust and dirt.
Yes! Please schedule your repair service as Nikon camera repairs include all items from the Basic maintenance service list; and lens repairs include all items from the Standard maintenance service list.
When you schedule your service, we will provide a link to a printable shipping label. Securely package your gear in a sturdy box with ample packaging material. Do not include a memory card or battery. We recommend putting your gear inside a plastic bag to protect against moisture.
In most cases, your gear will be shipped back to you within 5 business days after Nikon receives it. Nikon factory service facilities strive to complete all regular maintenance service requests within five business days of receiving the camera or lens. Service times may vary due to increased demand, shipping delays, or other unforeseeable circumstances.
Maintenance service may include cleaning, inspection and calibration of properly working cameras and lenses. Repair service, on the other hand, addresses operation issues, physical damage and other issues with Nikon gear. (Note: all Nikon camera repairs include Basic maintenance service; and lens repairs include Standard maintenance service.)
Please check our business operation hours before visiting us. More about drop-off service.
All Maintenance Package Services are subject to the following Disclaimers:
Maintenance Package Services consist of cleaning and checking the external parts of the covered product, as well as the following internal parts of the product: image sensor, mirror (if applicable) and focus screen. If while performing Maintenance Package Services, Nikon becomes aware that additional services, such as repair, will be necessary and the product may have to be disassembled or parts replaced in the product, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Package Services, even for such services already performed. However, an estimate for the cost of the repairs to the product will be sent to you, and if you do not approve the repair cost estimate, your product will be returned to you.
Cleaning internal dust from the product that requires disassembly of the product is not covered under Maintenance Package Services and will only be performed for a separate charge for each product. Only services specifically listed will be performed under the particular Maintenance Package Services.
Only necessary minor adjustments are included in the Maintenance Package Services. Adjustments requiring parts or significant labor will only be performed for a separate charge for each product. If while performing Maintenance Package Services, Nikon becomes aware that adjustments requiring parts or significant labor will be necessary, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Package Services, even for such services already performed. However, an estimate for the cost of the repairs (adjustment) to the product will be sent to you, and if you do not approve the repair (adjustment) cost estimate, your product will be returned to you.
Maintenance Package Services include installing updates to the firmware in your product. After these firmware updates, the product may no longer be compatible with your other devices, even if they were compatible prior to having Maintenance Services performed.
Maintenance Package Services are only available for products where specifically indicated. Please do not request Maintenance Package Services for any other products.
If you have any questions, please contact Customer Service.